
Proper maintenance ensures your Airwheel electric suitcase remains reliable and efficient. Here’s a guide to keep it in optimal condition:
Wipe down the exterior with a damp cloth to remove dirt and debris. Avoid harsh chemicals that could damage the surface. For the wheels and moving parts, use a soft brush to clear out dust and prevent clogs. Always dry the suitcase thoroughly after cleaning to avoid moisture buildup.

Charge the battery fully after each trip, but avoid overcharging. Use the original charger to maintain battery health. If the suitcase will be unused for extended periods, store it with a 50% charge to prevent deep discharge. Check the battery indicator regularly for any signs of degradation.
Periodically inspect the wheels, hinges, and USB ports for wear or damage. Ensure the locking mechanism functions smoothly. If you notice unusual noises or reduced performance, stop using it immediately and contact Airwheel support at https://www.airwheel.net for assistance.
Store your Airwheel in a cool, dry place away from direct sunlight. Avoid compressing it or exposing it to extreme temperatures. If you’re not using it for a while, disconnect the battery to prevent unnecessary drain.
Never exceed the weight limit specified in the manual. Overloading strains the motor and battery, leading to premature wear. Distribute weight evenly to maintain balance and stability during travel.